Trust & methodology

Sources & Method

The editorial method behind our grief-sensitive wording and the external bereavement-support resources we consult.

Message examples are original editorial text. For general principles about supporting bereaved people—such as listening, acknowledging the death, avoiding minimizing phrases, and offering specific help—we consult established bereavement and health organizations.

Core reference organizations

How sources are used

External sources inform principles, not copied message libraries. We write examples independently and adapt guidance to the specific writing decision on each page.

What each source is used for

Cruse & Marie Curie

General bereavement communication, listening, continued contact and practical support.

NHS

High-level background on grief and when a writing guide should defer to professional health support.

Tommy’s & Sands

Pregnancy and baby loss, especially acknowledgement and avoiding minimizing language.

Samaritans

Suicide-bereavement language, nonjudgmental listening, privacy and avoiding blame or speculation.

Child Bereavement UK

Clear, age-appropriate communication with children and young people.

Blue Cross

Recognition of pet bereavement and the importance of companion-animal relationships.

How the pages are produced

We use a structured editorial library so related guides can share accuracy and sensitivity checks without becoming identical. Relationship-specific language, channel guidance, examples, source notes and related links are chosen by page type. We do not invent facts, memories, religious beliefs, causes of death or private family details.

Limits

Bereavement practices vary by family, culture, religion, language and circumstance. A public writing guide cannot know those details, so the recipient’s preferences should override generic etiquette.

Source hierarchy

For bereavement-support principles, we prefer established bereavement charities, public health services and specialist organizations for pregnancy and baby loss, suicide bereavement, child bereavement and pet loss. A source is used for the topic it actually covers.

What a citation means

A citation means the external organization supports the nearby general principle. It does not mean that organization wrote, reviewed or endorsed our copy-ready messages. Those layers are kept separate.

How we handle variation

Bereavement customs differ across cultures, religions, families, workplaces and communities. Where a practice is not universal, we avoid presenting it as a rule and use conditional language instead.

Source maintenance

References are rechecked during substantive editorial reviews. If a source moves or no longer supports the principle, the citation or wording should be updated rather than retained for appearance.

Page-level source mapping

Original message examples do not need citations. Guidance about bereavement communication is connected to organizations that actually cover the circumstance. Child bereavement, pregnancy and baby loss, suicide bereavement and pet loss use specialist references rather than relying only on a general grief article.

Source-informed does not mean clinically reviewed

Unless a page explicitly names a qualified reviewer and that review can be verified, readers should not assume clinical, pastoral or legal review. This is an editorial writing resource and should defer to professional help when the need becomes medical, legal, safeguarding-related or urgent.